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Legal

Terms & conditions

These terms govern your use of this website and purchase of products from Akaya Biotech in India.

Last updated: 23 August 2026

About us

This website is operated by Akaya Biotech (Akaya Biotech), with registered office at Registered office address, city, state, PIN code, India. GSTIN: GSTIN to be updated. FSSAI licence: FSSAI licence number to be updated.

By accessing this website or placing an order, you agree to these terms. If you do not agree, please do not use the site or purchase our products.

Products & regulatory status

Our products are Ayurvedic formulations and/or health supplements sold in India under applicable FSSAI and Ministry of Ayush requirements. They are not medicines under the Drugs and Cosmetics Act, 1940, and are not intended to diagnose, treat, cure, or prevent any disease. Read the label and follow suggested use. If you are pregnant, nursing, on medication, or have a medical condition, consult a qualified physician or Ayurvedic practitioner before use.

Product descriptions on this website are for general information only. Traditional Ayurvedic use and general wellness support must not be read as medical advice or guaranteed outcomes. We comply with applicable Indian laws including the Food Safety and Standards Act, 2006, relevant FSSAI regulations (including health supplements and nutraceuticals where applicable), Ministry of Ayush requirements for Ayurvedic products, and the Drugs and Magic Remedies (Objectionable Advertisements) Act, 1954. We do not make false, misleading, or exaggerated claims.

Net quantity, ingredients, batch details, manufacturing date, expiry date, maximum retail price (MRP), and statutory warnings appear on product labels in accordance with the Legal Metrology (Packaged Commodities) Rules, 2011.

Orders, pricing & payment

All prices are shown in Indian Rupees (INR). Unless stated otherwise on the product page or at checkout, prices are inclusive of applicable taxes. The price charged at checkout is final.

We reserve the right to refuse or cancel orders in cases of pricing errors, suspected fraud, stock unavailability, or regulatory restrictions. Payment must be completed through our authorised payment partners before an order is confirmed.

E-commerce consumer information

In line with the Consumer Protection Act, 2019 and the Consumer Protection (E-Commerce) Rules, 2020, we provide clear information about products, pricing, shipping, returns, and grievance redressal before purchase. Seller details, contact information, and return policies are published on this website.

You may raise product or service concerns with us using the contact details below. Unresolved grievances may be escalated to the applicable consumer forum under Indian law.

Website use

You must use this website lawfully and not attempt to interfere with its security or availability. Content, images, trademarks, and product information are owned by or licensed to Akaya Biotech and may not be copied or reused without permission.

We may update these terms from time to time. Continued use of the website after changes are posted constitutes acceptance of the revised terms.

Limitation of liability

To the fullest extent permitted under Indian law, Akaya Biotech is not liable for indirect or consequential loss arising from use of this website or our products, except where liability cannot be excluded under applicable consumer protection law. Nothing in these terms limits your statutory rights as a consumer in India.

Governing law & jurisdiction

These terms are governed by the laws of India. Courts at the place of our registered office shall have jurisdiction, subject to mandatory consumer jurisdiction under the Consumer Protection Act, 2019.

Grievance officer

In accordance with applicable Indian information technology and e-commerce requirements, grievances relating to this website, orders, or product information may be sent to:

  • Name: Grievance Officer
  • Email: info@akayabiotech.in
  • Phone: +91 00000 00000

We aim to acknowledge grievances within 48 hours and resolve them within 30 days, or as required under applicable law.